Find answers to the most common questions about our crochet patterns, digital downloads, handmade products, shipping, and customer support.
Here are answers to some of the most common questions our customers ask about shipping, returns, and digital downloads.
Digital products (crochet patterns, SVG & PNG files) are delivered instantly via download — no shipping needed. Our handmade items (soap and other handcrafted goods) are shipped via courier, both within India and internationally.
After payment, you’ll receive an email with your download link. You can also access your files anytime from “My Account” on our site.
We occasionally run sales and offer discount codes through our newsletter and social media. Follow us to stay updated on the latest offers.
If you can’t find your answer here, send us a message and we’ll respond within 24–48 business hours.
Yes, we run seasonal sales and offer discounts on select products. Follow our social media or subscribe to our newsletter to be the first to know.
Digital files: Instant, right after payment. Handmade items: 5-7 business days within India, 10-20 business days for international orders.
Yes! Digital patterns and files are available worldwide via instant download. Handmade items also ship internationally — shipping charges and delivery time vary by location.
Follow us on social media or subscribe to our newsletter to get updates on new products, sales, and discount codes.
Once your handmade item order is shipped, you’ll receive a tracking number via email so you can follow your package’s journey.
